Terms and Conditions for ShiftWake Lite

1. Introductory provisions

These Terms and Conditions (the "Terms") govern the rights and obligations between the operator of the ShiftWake Lite application, Registra SK s.r.o. (the "Provider"), and the user of the application (the "User"). The User agrees to these Terms by confirming them when the application is first launched and whenever they change. The full ShiftWake app has its own terms.

By confirming your agreement, you confirm that you are at least 16 years old and have the legal capacity required to accept these Terms.

2. Use without an account

ShiftWake Lite is used without registration and without an account. Alarms and settings are stored only on the User's phone and the Provider does not back them up. If the application is uninstalled, its data is cleared, or the phone is lost or replaced, the alarms and settings cannot be restored and the Provider is not liable for such loss.

3. Free period and subscription

• Free period: The application provides a free period of 14 days. During it the User has access to all features and no payment details are required. The free period is provided once per phone; reinstalling the application does not create a new free period. The application notifies the User before it ends. After it ends, alarms already set keep ringing for 2 more days and then stop until the User activates a subscription.
• Monthly subscription: The free period does not automatically turn into a paid subscription. The User may activate a monthly subscription in the application at any time. The price is clearly shown on the purchase screen before confirmation. The subscription renews automatically every month until the User cancels it.
• End of subscription: If the subscription is not renewed, alarms keep ringing for 2 more days and then stop. Settings remain on the phone; once the subscription is renewed, the alarms ring again.
• Payment processing: All transactions, billing and payment management take place exclusively through Google Play. The Provider does not store, process or have access to the User's payment details.

4. Cancellation and refunds

• Cancellation: The free 14-day period is not a subscription and does not need to be cancelled – it ends on its own and no charge arises. The User may cancel the monthly subscription at any time in Google Play settings (Subscriptions). Cancellation stops further automatic renewal, but access to all features remains until the end of the month already paid. The Provider has no technical means of cancelling a subscription on the User's behalf.
• Refunds: Refund requests are governed by Google's rules and are made directly through Google Play.
• Right of withdrawal (consumers in the EU, EEA and UK): If you are a consumer resident in the European Union, the European Economic Area or the United Kingdom, you have the right to withdraw from the subscription contract within 14 days of its conclusion without giving any reason. If you requested that the service begin during this period, you may still withdraw, but we are entitled to a proportionate payment for the part of the service already provided. You can exercise this right by notice to info@shiftwake.com or by requesting a refund through Google Play, which processes all payments on our behalf. The free 14-day period precedes any purchase and involves no payment.
• Users outside the EU, EEA and UK: In these regions the statutory 14-day right of withdrawal does not exist. Cancellation and refunds are governed by the mandatory consumer protection laws of your country of residence and by Google Play's refund policy.

5. Responsibility for phone settings (Android OS)

The application requires specific system permissions to work properly. The User acknowledges and agrees that they are fully responsible for:

• Turning off battery saving (battery optimization) for ShiftWake Lite.
• Allowing alarms and reminders (exact alarms), notifications and display on the lock screen; on some phones (e.g. Huawei) also manually allowing the app to launch.
• Setting up Do Not Disturb correctly, if the device uses it.

The Provider is not liable if an alarm does not go off because the device's operating system (especially on brands with aggressive battery management) terminates or blocks the application's background process due to missing exceptions.

6. Public holidays

The list of public holidays in the application is for information and convenience only. The Provider does not guarantee that it is complete or correct. The User is responsible for whether they work on a given day and whether the alarm should ring.

7. Disclaimer and prohibition of use in critical situations

• The application is provided "as is".
• Critical situations: The application is not a medical device. It is strictly prohibited to rely on it in situations where a failure of the alarm could endanger life or health or cause serious harm (for example, waking up to take critical medication).
• The Provider is not liable for any direct or indirect damage, missed work shifts, lost profit, loss of employment or other complications caused by incorrect settings of the application, hardware failure or a software error.

8. Intellectual property

The source code, graphical user interface, design, logos and texts of the application are the exclusive intellectual property of the Provider. The User may not reverse engineer, decompile or modify the application or create derivative works from it.

9. Service availability and discontinuation

The Provider reserves the right to change the functionality of the application or to discontinue its distribution and support at any time. If the application is discontinued, Users with an active subscription will be able to use it until the end of their current paid month, after which the subscription will no longer renew automatically.

10. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of the Slovak Republic, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall primarily be subject to the exclusive jurisdiction of the courts of the Slovak Republic.

Consumer Protection Exception: If you are a consumer accessing the application from outside of the Slovak Republic, nothing in these Terms will deprive you of the mandatory consumer protections guaranteed to you by the laws of your country of residence, nor will it restrict your right to bring legal proceedings in your local competent courts.

Alternative Dispute Resolution (ADR): If you are a consumer and you are not satisfied with the way we handled your complaint, or you believe that we have violated your rights, you may contact us with a request for redress at our email address. If we reject your request or fail to reply within 30 days, you have the right to submit a proposal for alternative dispute resolution to an authorised ADR body. In the Slovak Republic the competent body is the Slovak Trade Inspection (Slovenská obchodná inšpekcia), Central Inspectorate, Department for International Relations and ADR, Bajkalská 21/A, 827 99 Bratislava 27, www.soi.sk. Consumers residing in another EU member state may address the competent ADR body in their own country. Use of ADR is voluntary and free of charge or for a minimal fee.

11. Final provisions

The Provider reserves the right to update these Terms at any time. The Provider announces changes in the application; if the User wants to continue using the application, the User confirms the changed Terms. If the User does not agree with the changed Terms, the User may use the application until the end of the period already paid for; a new purchase or renewal of the subscription is possible only after confirming the changed Terms. The User can cancel the subscription at any time in the Google Play settings. Changes take effect on the day they are published in the application or on the website.

12. Contact us

• By email: info@shiftwake.com
• Operator:
  Registra SK s. r. o.
  Registered office: Predmier 280, 013 51 Predmier, Slovak Republic
  Company ID (IČO): 55376886
  Tax ID (DIČ): 2121961072
  VAT ID (IČ DPH): SK2121961072
  Registered in the Commercial Register of the District Court Žilina, Section: Sro, Insert No. 81819/L